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GetSlots Mobile Casino Review


Rundown of the GetSlots Casino Mobile App

GetSlots Casino stands out as a premier mobile gaming platform, bringing the expertise of industry veteran Dama N.V. to the forefront. It’s akin to the well-regarded N1 mobile casino, making it a thrilling gaming destination for both new and seasoned players. Here’s a brief overview of what GetSlots brings to the table.

Thousands of Casino Games Conveniently Nestled in Your Pocket

GetSlots commands attention with an expansive gaming library that houses over 6,300 casino games, catering to a wide array of preferences. Optimized for both Android and iOS-based devices, the mobile lobby features hundreds of engaging slots, progressive jackpots, table games, live dealer tables, bingo, video poker, and keno variations. This vast collection is courtesy of more than 50 big and small software studios, including prominent brands like Yggdrasil, Microgaming, Red Tiger, NetEnt, Quickspin, Pragmatic Play, and Playtech.

First Look at the GetSlots Casino Mobile App
Casino Name GetSlots Casino
License Curacao (Antillephone N.V.)
Owner Dama N.V.
Established 2020
Welcome Bonus Up to $4,000 bonus and 300 free spins spread over players’ first four deposits
Casino Features Blackjack, Classic Slots, Crypto, Live Casino, Roulette, Table Games, Tournaments, Video Poker, Video Slots, VIP Program
Languages English, German
Loyalty/VIP Programme Yes (30 levels)
Withdrawal Time Within 12 hours (5 business days for bank transfers)
Withdrawal Limits $20 to $15,000 per month

Regular Tournaments for Slot Players

The mobile gaming platform offers a generous welcome bonus package and a 30-level loyalty program based on collecting comp points. Reel spinners will additionally benefit from regular slot tournaments that will keep them engaged and coming back for more.

Accessible in Any Mobile Browser

Unlike many competitors, GetSlots doesn’t offer a dedicated Android app. However, this isn’t a drawback since the website has a very neat and well-structured mobile layout that facilitates flawless access via a wide range of compatible browsers, including Safari, Google Chrome, Firefox, and Microsoft Edge. Users can effortlessly add a shortcut to GetSlots on their home screens for single-tap access to the mobile lobby.

App Design That Combines Elegance and Functionality

The casino’s mobile interface blends style with functionality, boasting a dark theme that is both inviting and easy on the eye. Registering, banking, contacting customer support, and browsing the gaming library are possible from the main menu button that’s conveniently located in the upper right corner of the layout. The design is so user-friendly that even casino novices will face no issues navigating around.

Game Categories and Accessibility

GetSlots efficiently categorizes its games with dedicated tabs for slots, new releases, table games, hot picks, live tables, and high-volatility titles. Filtering the portfolio by software vendor is possible as well. The platform also features a readily accessible live chat for instant support.

Authorized and Regulated in Curacao

Launched in 2020, GetSlots is a part of the Dama N.V. family of online gaming brands, alongside other notable sites like Woo Casino and Queenspins. The company is authorized to conduct remote gambling by the authorities of Curacao and carries a sublicense granted by Antillephone N.V.

Crypto-Friendly Mobile Cashier

On top of the standard fiat payment methods like Visa and Mastercard, the mobile cashier of GetSlots supports banking with a range of popular cryptocurrencies. Players insisting on faster and fully anonymous payments can conveniently bank with Bitcoin and Ethereum, among other cryptos.

As you can tell from our overview, GetSlots Casino enables its customers to get in on the action quickly and conveniently without having to deal with the installation of additional software. Its web app is home to an enormous collection of games and stands out with an intuitive layout and seamless performance. Its adaptability to mobile browsers and easy accessibility make it a nice option for smartphone and tablet players.

Promotional Incentives to Participate in at GetSlots Mobile Casino

GetSlots Casino offers an enticing array of bonuses and promotions, ensuring both new and regular players have ample opportunities to boost their bankrolls. Let’s dive right into the details of these offers, starting with the four sign-up bonuses.

Generous Bonuses on Your First 4 Deposits

New players at GetSlots are greeted with a hefty welcome bonus package totaling $4,000 in free credits and 300 free spins. The offers are spread across the first four deposits of new customers as follows:

  • First Deposit: 100% bonus up to $500 + 100 free spins on Johnny Cash
  • Second Deposit: 100% bonus up to $500 + 50 free spins on Elvis Frog in Vegas
  • Third Deposit: 100% bonus up to $1,000 + 50 free spins on Lucky Lady Moon
  • Fourth Deposit: 100% bonus up to $2,000 + 100 free spins on Bonanza Billion

A minimum deposit of $20 is required for each of the four bonuses. Entering a promo code is not a prerequisite for bonus redemption. The casino initially adds 20 free spins to the accounts of qualifying players. The remaining rounds are credited in increments of 20 free spins per day over the following four days. Eligible customers have three days to activate their free spins and seven days to use them and clear their rollover. The deposit-match bonuses expire 14 days after redemption.

The wagering requirements are set at 40x the bonus amount or the free spins winnings. The bonuses are non-sticky, meaning that customers can request withdrawals only after clearing the wagering requirements. Maximum wagers on slots should not exceed $5 per spin or the currency equivalent.

Each offer has a maximum cashout limit of $5,000. Players can claim only one active bonus at a time and cannot combine multiple offers. Games hosted by live dealers do not contribute toward the bonus wagering. Players from Finland and Sweden are ineligible for redeeming the bonuses.

Rewarding Loyalty Program with 30 Levels 

The casino’s loyalty program rewards players with one comp point for every $30 they stake on eligible slots. It comprises 30 tiers in total, with bigger and better perks coming your way with each level. Members are rewarded with generous batches of free spins, cash prizes, and level-up bonuses. The wagering requirements are 5x for the free spins winnings, 10x for cash prizes, and 40x for level-up bonuses.

Earn Additional Rewards by Participating in Daily Lottery Draws

Existing customers can participate in the daily lottery draws for the chance to win a share of 800 free spins on Book of Helios or Big Bass Amazon Xtreme. Those interested in joining can purchase a ticket for $30 or the currency equivalent. There is no cap on the maximum number of tickets per player – you can purchase as many as you like but only 50 winners are selected per day. Profits from the free spins must be wagered at least 7x times before withdrawal.

Slot and Live Dealer Tournaments Are Regularly Hosted

The mobile casino hosts slot tournaments on a regular basis, giving customers the chance to pocket a share of immense prize pools that reach a whopping $2 million in some cases. No worries if slots are not your cup of tea. Fans of the live dealer experience can sign up for the weekly live blackjack, roulette, and baccarat tournaments and win a share of the $500,000 prize pools. Everyone is welcome to join the tourney action as long as they have a funded account and place bets on the eligible games.

Wrap-Up of GetSlots Bonuses and Promotions
Bonus Type Details
Welcome Package Up to $4,000 + 300 free spins on first four deposits
Loyalty Program Earn comps and unlock various bonuses across 30 loyalty tiers
Slot Tournaments Prize pools up to $2,000,000
Daily Spin Lotto 800 free spins are distributed among 50 winning players each day

To sum up, GetSlots caters to both slot and live dealer fans with a comprehensive range of promotional incentives. Opting in for the substantial welcome bonuses is a great way to kickstart your mobile journey at GetSlots. The casino’s loyalty program, the lotto draws, and the regular tournaments it hosts further reward players for their engagement and loyalty.

How to Create and Verify Your Account at GetSlots Mobile Casino

Joining GetSlots Casino on mobile is a streamlined and secure process. Let’s break down the steps and requirements for registration and verification to ensure you enjoy a smooth start to your gaming journey.

Go Through These 7 Steps to Sign Up

  1. Open Website:
    Visit GetSlots Casino’s website on your Android device or iPhone.
  2. Sign-Up:
    Tap the sign-up button to initiate the registration process.
  3. Email and Password:
    Provide your email address and create a strong password that consists of at least eight characters. Select the base currency of your country from the dropdown menu, if available, and tick off the box below to agree with the terms of use.
  4. Personal Information:
    Enter your name, country, phone number, gender, and date of birth.
  5. Email Confirmation:
    Open your email inbox and tap on the confirmation link to activate your GetSlots account. They will also text you a verification code to confirm your mobile number with.
  6. Account Access:
    Once you confirm your email and phone number, you can start depositing and using your account.
  7. Account Verification:
    You must verify your identity, address, and payment method to gain access to all functionalities of your newly registered account, including withdrawals.

Documents You Need to Pass Verification

New customers should not be intimidated by the verification process as this is a standard procedure in all regulated gambling markets. Each player is required to submit a set of documents as proof of identity and payment method. Licensed casinos like GetSlots adopt these policies to prevent illicit practices like underage gambling, terrorist financing, and money laundering.

  • Proof of Identity: Players must upload copies of their passport, ID card, or driver’s license to confirm identity and prove they meet the minimum age requirements. The copies should be valid and contain their expiration dates. As an additional precaution, the casino might require a selfie with your identification document.
  • Proof of Address: Each new customer must also upload a photo/scan of a utility bill or bank statement issued in their name. The document must contain their full name and postal code. The casino does not accept documents older than 90 days.
  • Proof of Payment Method: GetSlots will additionally require a screenshot of your e-wallet or photos of the back and front of the card you have initiated your first deposit with. The casino’s logo and the deposited amount should be visible. Needless to say, the payment method you deposit with should be registered in your name.
  • Additional Requirements: In rare cases, GetSlots might request a video call on Skype and ask you to hold your documents in front of the camera.

Why Sign Up with GetSlots?

  • Quick and Simple Registration: Signing up with GetSlots on the go takes less than a couple of minutes.
  • Highly Secure: GetSlots adheres to all regulatory requirements pertaining to the verification of its players’ age and identity.
  • Streamlined Verification: Verification is normally completed within the same day provided that all your documents are in good order.

More Tips for Quick and Hassle-Free Registration at GetSlots

  • Prep up your documents beforehand and make sure everything is in order or else you risk having your verification request turned down.
  • All verification requirements are comprehensively outlined in the Profile tab of the account dashboard. Read them carefully to prevent potential hiccups during the verification process.
  • It is recommended to verify yourself immediately after registration to spare yourself from experiencing any delays when you request your first withdrawal.

In a nutshell, registering with the GetSlots web app is a straightforward and quick process when you are well-prepared. The verification seems cumbersome but we can guarantee it isn’t as time-consuming as it initially appears, especially if you have prepped up your documents in advance. Just keep in mind the photos you upload should not exceed 2MB in size. The casino accepts jpg, pdf, and png files.

GetSlots’ Web App Offers North of 6,300 Casino Games

GetSlots Casino covers a broad spectrum of games, with an astounding collection of more than 6,300 titles available for instant play in all mobile browsers. There are plenty of games to keep you entertained, from slots and table classics to live tables manned by skilled dealers and video poker. The interface offers various filtering options and game categories, allowing you to find your preferred titles in a jiffy. Let’s delve into the details of the GetSlots mobile library, highlighting both its strengths and the areas that require improvement.

A Plethora of Feature-Rich Slots to Enjoy on Your Smartphone

The casino stays true to its brand name as slots are exactly what you’ll get, with thousands of distinct titles readily available at your fingerprints. These are neatly arranged into different categories like Hot Picks and Bonus Buy. An entire section is dedicated to slots with high volatility to the benefit of daring players with larger bankrolls and enormous risk appetites.

Progressive slots are housed under a separate tab so that customers can easily identify them. The collection is courtesy of over 50 software providers, including Betsoft, Spribe, Reevo, Wazdan, Habanero, Playson, Yggdrasil, and Microgaming. Here are some of the most notable titles from each category.
  • Video Slots: Gates of Olympus, Lava Gold, Sweet Bonanza, Money Train, Wolf Gold
  • Classic Slots: Bar Bar Black Sheep, Fire Joker, Hot Chilli, Break Da Bank, Classic Fruit
  • Progressive Slots: Mega Moolah, Glam Life, Queen of Alexandria, Atlantean Treasures, Juicy Joker
  • Bonus Buy Slots: Book of Truth, Dragon Hero, Pug Life, Wild Shark, Pinup Girls
  • Bitcoin Slots: Demi Gods III, Bone Bonanza, Glory of Rome, Elvis Frog Trueways
  • High Volatility Slots: Starlight Princess, Aztec Magic Megaways, Legacy of Dead, Event Horizon, Rise of Merlin

Diverse Range of Table Games and Video Poker

Mobile players have access to a rich variety of table and card games with flexible limits to fit any budget. Some of the variations support side bets that can help you pocket larger payouts. Players unfamiliar with some of the available variations can give the games a test drive in demo mode.

Play’n GO, Habanero, Microgaming, 1×2 Gaming, NetEnt, and BGaming are a few of the suppliers behind the collection. Single-hand and multi-hand video poker is also on offer thanks to highly regarded studios like Evoplay, Habanero, and Wazdan. Check out the most popular variations from each category below.

  • Blackjack: 21 Burn Blackjack, Single Deck Blackjack, Blackjack VIP, Super 7 Blackjack, Vegas Strip Blackjack
  • Roulette: Games with varying table limits are available, suitable for different budgets.
  • Baccarat: Mini Baccarat, Baccarat by NetEnt, Dragon Tiger, Baccarat by GameArt, Premium Baccarat
  • Casino Poker: Casino Hold ‘Em, Caribbean Stud Poker, Three Card Poker Deluxe
  • Video Poker: American Poker, Double Bonus Poker, Joker Poker, Jacks or Better, Bonus Deuces Wild

Live Dealer Tables Powered by Evolution, Pragmatic, and Ezugi

Despite its focus on slots, the web app features a robust selection of live dealer tables powered by industry greats like Evolution Gaming, Pragmatic Play, and Ezugi. The availability of the games depends on your region, however, as licensing limitations prevent some of these suppliers from offering their products to players from specific markets.

Over a hundred tables are available in the live lobby, including live blackjack, roulette, poker, baccarat, and game shows. Players can conveniently filter the tables based on category and limits. Some tables are manned by native-speaking dealers who host the live action in languages like Spanish, Portuguese, Russian, and Turkish.

  • Live Blackjack: Infinite Blackjack, Power Blackjack, Free Bet Blackjack, Classic Speed Blackjack, Amber Blackjack
  • Live Roulette: Immersive Roulette, Speed Auto Roulette, Red Door Roulette, Gold Vault Roulette, Lightning Roulette
  • Live Baccarat: Prosperity Tree Baccarat, Golden Wealth Baccarat, Lightning Baccarat, Baccarat Squeeze, Speed Baccarat
  • Live Dice Games: Craps, Super Sic Bo, Bac Bo
  • Live Poker: 2 Hand Casino Hold ‘Em, Limited Texas Hold ‘Em, Three Card Poker, Caribbean Stud, Live Video Poker
  • Game Shows: Mega Ball, Dream Catcher, Crazy Coin Flip, Lightning Lotto, Deal or No Deal

Highlight Features of the GetSlots Mobile Lobby

  • Wide Range of Gaming Options: Players have access to hundreds of video slots from an array of providers, ensuring a variety of experiences.
  • Search Tool and Filter: The lobby features a search tool and a software provider filter that enhances your convenience.
  • Demo Mode: Mobile players can test most of the randomly generated games in demo mode without risking their bankrolls. However, joining the dealers in the live lobby is a prerogative of depositing customers with funded accounts only.
General Info about GetSlots’ Selection of Mobile Games
Category Details
Number of Games 6,300+
Live Games 100+
Game Suppliers NetEnt, Play’n GO, Amatic, Evolution Gaming, Red Tiger, Ezugi, Pragmatic Play, Playson, Wazdan, Reevo, Blueprint Gaming, Platipus, Habanero, Endorphina, Microgaming, GameArt, Hacksaw, Igrosoft, Playtech, Yggdrasil, Spinomenal, 1x2gaming, Quickspin, Betsoft, Fantasma, Spribe, Push Gaming, Zillion, BGaming, Relax Gaming, TrueLab, Iron Dog Studio, 3 Oaks, Belatra, Booming Games, and more

Over 50 Software Studios Supply Mobile Games to GetSlots

  • Variety: GetSlots Casino offers a diverse range of games across different categories.
  • Motley Crew of Developers: With 55 studios on its roster, GetSlots ensures sufficient gaming diversity for all mobile players.
  • Game Restrictions: Access to the games of certain providers is restricted due to licensing limitations. For example, players from Canada cannot engage in NYX games.

Mobile Compatibility and UI

  • Fully Optimized for Mobile Play: Mobile optimization is among the biggest strengths of GetSlots Casino. All games are built in HTML5, a technology that enables them to load directly in mobile browsers without necessitating additional software downloads. Having an up-to-date browser is basically the only requirement to start playing.
  • User Interface: Players will have no trouble finding their way around thanks to the intuitive user interface. The design of the web app makes navigation easy, even for new users. The categories are well-organized, and the presence of a search box simplifies the process of finding specific games or providers.

Caters to a Versatile Range of Mobile Player Preferences

  • Diverse Gaming Portfolio: GetSlots Casino’s game library is designed to cater to a wide range of player preferences. Over 50 software vendors furnish the impressive game selection of the casino, delivering games for all preferences and budgets. Slots dominate the portfolio, as is to be expected from the brand’s name, but randomly generated and live table games are also available in spades.
  • New Titles Added Regularly: GetSlots regularly updates its mobile library to keep things fresh and ensure customers are always a couple of taps away from enjoying the latest game releases on the market.

Our Final Thoughts on GetSlots Mobile Library

From what we’ve seen while testing GetSlots, the casino does not disappoint in terms of gaming diversity. We were particularly impressed by the abundance of titles in the slot category but the app does not lack table games and live dealers either. One thing we would have appreciated is the addition of separate categories for video poker, roulette, and blackjack. These are all bunched together under the same tab, which makes finding your preferred titles difficult. However, players can always resort to the search box when looking for concrete titles.

Deposit and Withdrawal Solutions on the GetSlots Casino Mobile App

GetSlots Casino provides a secure and efficient mobile cashier for deposits and withdrawals, catering to a wide array of preferences. This section delves into the various payment methods, transaction speeds, and unique aspects of banking at GetSlots.

Range of Supported Deposit and Withdrawal Methods

  • Fiat Payment Options: At GetSlots, mobile players can bank with a range of familiar fiat-based methods like Maestro, Mastercard, Visa, MuchBetter, AstroPay, Interac, InstaDebit, Skrill, and Neteller, among others. Some of these are available globally, while others are intended for use in specific countries only.
  • Supported Cryptocurrencies: GetSlots accepts payments with a healthy range of cryptocurrencies such as Ethereum, Bitcoin Cash, Bitcoin, and Litecoin. The mobile cashier enables customers to transact in multiple crypto and fiat currencies, including EUR, NOK, RUB, CAD, USD, AUD, PLN, NZD, JPY, BTC, BCH, LTC, USDT, and ETH. You can add several currencies to your GetSlots wallet if you wish.
  • Deposit Limits: As is the case with most mobile casinos, GetSlots imposes minimum and maximum limits on the amounts players can transfer to and from their accounts. Deposits start at $20 and go all the way up to $4,000 per transaction with the fiat methods. Cryptocurrency deposits are not subject to such restrictions; you can deposit as little or as much as you like.
  • Withdrawal Limits: Minimum fiat withdrawals are set at $20, with a daily ceiling of $2,500. The weekly and monthly limits stand at $7,500 and $15,000, respectively. The limits on crypto withdrawals are currency-specific as follows: 0.001 – 1BTC for Bitcoin, 0.01 – 100LTC for Litecoin, and 0.01 – 10ETH for Ethereum.

Transaction Fees and Deposit Rollover

  • No Transaction Fees on GetSlots’ Side: The mobile casino does not charge fees for transactions, though some payment providers might impose their own charges.
  • Deposit Rollover: Players must wager their deposit at least 3x on slots and 10x on table and live dealer games, as otherwise they might incur extra charges when withdrawing from their balance.

Short Processing Timeframes on Crypto Withdrawals

  • Processing Timeframe: The casino strives to process withdrawals as quickly as possible and takes no more than 12 hours to release the funds from players’ balance.
  • Credit and Debit Cards: Withdrawals to cards like MasterCard take approximately 2-3 days.
  • Cryptocurrencies and E-Wallets: Cryptocurrency and e-wallet withdrawals are typically instant after approval.
  • Bank Transfers: Players who cash out their winnings via regular bank transfers receive their money within 5 business days, according to the casino’s general terms and conditions.

In Summary

  • Flexible Payment Options: The mix of traditional and crypto payment methods caters to a broad user base.
  • Quick Access to Winnings: The short withdrawal timframes, especially with e-wallets and cryptocurrencies, enhance user satisfaction.
  • No Restrictions on Crypto Deposits: Customers who deposit with the supported cryptocurrencies face no restrictions on the minimum and maximum amounts they can transfer to their real-money balance.
GetSlots Mobile Banking in Brief
Feature Details
Fiat Methods Visa, AstroPay, MuchBetter, Interac, Maestro, MasterCard, EcoPayz, InstaDebit, iDebit, Skrill, Neteller, bank transfers
Supported Currencies BTC, ETH, BCH, LTC, USD, EUR, AUD, CAD, NZD, RUB, NOK, JPY, PLN
Minimum Transaction $20
Maximum Withdrawal $2,500 per day, $7,500 per week, $15,000 per month
Withdrawal Time Instant after approval for cryptocurrencies and e-wallets, 2 to 3 days for cards, up to five days for bank transfers
The gist of it is GetSlots Casino offers a robust and flexible financial system. Processing times are beyond satisfactory, not to mention there are no additional fees on transactions. We appreciate the cryptocurrency support but would like to see more options being added in the future, like Dogecoin and Ripple, for example. Nevertheless, GetSlots does not lack in the payment department, offering a sufficient range of fiat and crypto methods to its players.

Regulatory and Security Information about GetSlots Casino Mobile App

In the world of online gambling, fair play and adequate regulation are of paramount importance. GetSlots Casino, with its robust licensing and commitment to fair play, stands as a reliable platform for players. Here’s an in-depth look at its license, security and fair play policies.

License Details and Prohibited Jurisdictions

  • Regulated in Curacao: GetSlots Casino holds a sub-license from the Curacao-based Antillephone N.V., a well-known authority in the iGaming industry. This ensures that the casino adheres to the industry standards and regulations.
  • License Details: The license number is 8048/JAZ2020-013, and the company is located at Scharlooweg 39, Willemstad, Curaçao.
  • Country Restrictions: The GetSlots app is off-limits to players based in restricted countries like the UK, the USA, France, Belgium, Poland, India, Turkey, Bulgaria, Russia, Ukraine, the Philippines, the Netherlands, Thailand, Hungary, Greece, Lithuania, Spain, Romania, and Singapore, among others.

Fair Play Policies at GetSlots

  • Randomness of Outcomes: All games featured in the GetSlots app run on certified random number generators to prevent bias and ensure unpredictable results. Unfortunately, there is no information regarding who audits the games, although we have reasons to suspect that the catalog is tested by eCOGRA.

Ownership and Background of GetSlots’ Parent Company

  • Owned by Dama N.V.: GetSlots is operated by Dama N.V., known for managing several popular online casinos, which adds credibility to its operations.
  • Operational Experience: The casino has been online since 2020, marking over three years of operation in the industry.

Market Reach and Supported Countries

  • Operates in 20+ Countries: GetSlots reaches customers from over 20 markets, which proves it appeals to players from different countries.

Key Insights into the Legalities Regarding GetSlots Mobile Casino

  • Licensed Operator: GetSlots operates with a Curacao sub-license issued by Antillephone N.V., which goes to show it is a legitimate and regulated remote gaming business.
  • Safety and Fairness: The casino deploys 128-bit SSL encryption to mask customers’ sensitive information. Certified random number generators are used to determine the outcomes of all games and ensure they are absolutely random.
GetSlots Licensing, Fair Play, and Security in Short
Feature Details
License Curacao, Antillephone N.V. (Sub-license No: 8048/JAZ2020-013)
Company Address Scharlooweg 39, Willemstad, Curacao
Owner Dama N.V.
Years Online Since 2020 (3+ years)
Operational Countries 20+ Countries
Security Technology 128-bit SSL Encryption
Fair Play Mechanism Certified RNG

Enhanced Player Trust and Confidence

  • Player Assurance: Gaming licenses issued under the jurisdiction of Curacao are globally recognized, which enables GetSlots to accept bets from multiple countries worldwide. While they don’t hold as much weight as permits issued in jurisdictions like Malta or Great Britain, Curacao licenses are still regarded as reliable and ensure decent enough levels of regulatory compliance, security, and fairness.
  • Complaint Resolution: In the rare event of disputes or issues, players are recommended to first reach out to a support representative. Customers can escalate their complaints to the casino’s management team if they fail to reach a reasonable settlement with customer support.

Commitment to Responsible Gaming

  • Self-Exclusion: GetSlots gives customers the option to close their accounts permanently or restrict their access for a specific period. Players looking to take a short break or permanently self-exclude can do so by emailing the mobile casino at support@getslots.com.
  • Commitment to Improvement: GetSlots has been in business for around three years and obviously lacks the industry experience of some of its rivals. Nevertheless, the casino is committed to continuously improving the quality of its services and strives to maintain high levels of regulatory compliance in the best interests of its customers.
In short, GetSlots Casino not only meets the essential requirements of licensing and fair play but also goes a step further to establish itself as a reputable, trustworthy, and player-centric mobile gaming destination. The casino poses a solid choice for new and seasoned mobile players alike as it is fully licensed and compliant with the requirements of its Curacao regulator.

Means of Contact and Customer Service at GetSlots Mobile Casino

GetSlots understands the importance of delivering efficient and expedient support to its customers. It achieves this by running a round-the-clock chat service in several languages. Contacting the team via email is an alternative, as you shall see shortly.

Contact Options and Accessibility

  • Live Chat: Available 24/7, the live chat feature is the quickest and most convenient way to contact customer support. Customers can communicate with a support agent in real-time by tapping the yellow chat button in the lower right corner or opening the main menu sidebar.
  • Email Support: Players can reach out directly via email at support@getslots.com. Emailing is recommended for less urgent issues or queries as the staff normally requires several hours to half a day to return a response. It all depends on whether they have their hands full with other customers. Phone support is unavailable.
  • Contact Form: The mobile version of GetSlots features an on-site contact form you can fill your query in to receive a response via email. Just type in your message and enter your email address correctly. The support reps will get back to you as soon as they can, which usually happens within several hours.

Quality of Service

  • Professional and Prompt Assistance: The professionally trained support representatives are always on hand to deliver exhaustive responses to customer queries. The agents are knowledgeable and ready to answer follow-up questions regarding bonus terms, withdrawal status, upcoming tournaments, and more.
  • Support in Multiple Languages: The service is friendly to customers who are not fluent in English as several other languages are supported, including German.

Wrapping Up Customer Support at GetSlots

  • Emphasis on Player Needs: Dama N.V. has leveraged its experience in the online gambling industry and understands the importance of prioritizing players’ needs. Customers have access to a swift and responsive support service to ensure they enjoy nothing short of a seamless mobile experience.
  • Streamlined Support: Despite the absence of a dedicated phone line, the casino has streamlined its support process, making it easy and quick for players to contact the agents.
GetSlots Customer Service Summary
Service Type Availability Access Method
Live Chat 24/7 Support tab in sidebar, Bottom right of the page
Email Support 24/7 Direct email to support@getslots.com
On-Site Contact Form During Business Hours “Support” tab in the footer

In conclusion, GetSlots Casino provides an effective and responsive customer service. The availability of 24/7 live chat and email support ensures that players’ concerns and queries are addressed promptly. While the lack of phone support might be a drawback for some, the overall quality and accessibility of the existing support channels make GetSlots Casino a reliable choice for online gaming enthusiasts seeking timely assistance.

Benefits and Downsides of Playing at GetSlots Mobile Casino

GetSlots Casino’s mobile app comes with a unique set of advantages and limitations. We provide a rundown of all the pros and cons associated with playing at this mobile casino to aid you in determining whether GetSlots is a good fit for you.

The Benefits:

  • A Tasty Welcome Package: The GetSlots app offers an appetizing four-level welcome bonus that helps new customers build their bankrolls and start off their experience on the right foot. The player-friendly terms attached to the offer further add to its value.
  • Regular Slot Tournaments: Competitive customers can snag generous cash prizes, bonuses, and bundles of free spins by participating in regular slot and live dealer tourneys.
  • Optimized for Browser Access: Players can load the casino in any compatible browser of their choice and add a shortcut to their home screens to access the mobile lobby with a single tap.
  • Clean and User-Friendly Design: The uncluttered layout enables users to easily navigate around and locate their favorite games. The larger tabs and tiles give the web app some extra padding and prevent mistapping.
  • 24/7 Customer Service: The customer reps are always on standby and ready to provide friendly, yet professional support to all players in need of assistance.
  • Daily Lottery Draws: Depositing customers can win extra prizes galore by participating in the daily lottery draws at GetSlots.
  • Variety of Games: The mobile casino is home to a wide range of games, catering to all player preferences.

The Shortcomings:

  • VIP Levels Reset Monthly: The frequent reset of VIP levels can be discouraging for consistent players.
  • No Toll-Free Phone Line: Some customers would have appreciated a toll-free telephone line as an additional support channel.
  • Language Options: GetSlots can improve by adding more languages to its currently available options.
  • No Sports Betting: The absence of a sportsbook might disappoint customers keen on both casino gaming and sports wagering.
  • Deposit Turnover Requirement: The casino’s 3x turnover requirement on deposits may drive away certain players. Customers who disregard this rule may incur additional processing charges on their payments.
  • Maintenance Fee on Dormant Accounts: The operator deducts $10 per month from the balance of dormant accounts that have remained inactive for one year.
  • Dubious in Terms and Conditions: Some users may find the terms and conditions to be inconsistent or unclear.

To wrap things up, GetSlots shines in aspects like game diversity, customer support, and user-friendliness, but misses the mark when it comes to inactivity fees, deposit turnover, and sports betting. We believe the app could also benefit from more withdrawal and language options. Some of the terms and conditions are confusing and contradictory, which is another area GetSlots can improve upon.

Frequently Asked Questions about GetSlots Casino Mobile App

To help clarify common queries about the GetSlots mobile app, here’s a list of frequently asked questions accompanied by succinct answers.

Is there a dedicated GetSlots Casino mobile app available for download?

The casino is accessible via most mobile browsers but we failed to find a native app that actually works. There is a QR code in the website’s footer that allegedly leads to a download link when scanned and we tested it several times to no avail. The link it transferred us to was not functional. We recommend you go for the web app, which works just fine and requires no downloads.

What promotional incentives does the casino offer?

New players are off to a flying start with a handsome welcome package consisting of free spins and bonus matches on their first four deposits. Returning customers are treated to ongoing promotions like the Lucky Spin Lotto draws. There is also a 30-level VIP program that rewards them with comp points, among other perks.

What categories of games does GetSlots cover?

Despite its name, GetSlots offers a comprehensive range of randomly generated table games, video poker, and live dealer tables. Players dreaming of experiencing an unexpected windfall can win big in progressive jackpot titles like Mega Moolah.

Is GetSlots safe to play at?

The level of security provided by GetSlots largely aligns with the industry standards as the casino protects customers’ personal details and banking information with 128-bit SSL encryption.

What communication channels can I use for contact?

Customers can get in touch with the support reps by launching the 24/7 live chat feature built into the web app. Filling in the on-site contact form or emailing them directly at support@getslots.com are the alternatives.

Does GetSlots accept cryptocurrency payments?

The mobile cashier of GetSlots supports popular cryptocurrencies like Bitcoin, Bitcoin Cash, Litecoin, and Ethereum, all of which are available for deposits and withdrawals. Cryptocurrency deposits are ineligible for bonus redemption, which is something to keep in mind if you plan on participating in promotions.

Is GetSlots a legitimate remote gaming operator?

GetSlots is a regulated mobile casino that operates with a license procured from the authorities of Curacao.

⏰ How fast are withdrawals processed in the GetSlots Casino app?

Withdrawals with most of the supported methods are instant, although processing times might extend to 12 hours on occasion. Withdrawals requested via bank transfers can take up to five working days.

What are the requirements to become a member of the GetSlots VIP program?

New customers must collect a minimum of 10 comp points to get enrolled in the casino’s loyalty program (VIP Seasons). Players are rewarded with one comp point for every $30 they bet on the available slot games.

Are there any restrictions on the available games based on my location?

Yes, due to licensing restrictions, the availability of certain games may vary based on your geographic location.

The Final Verdict of Our Expert Reviewers

GetSlots Casino is an exciting mobile gaming destination despite its young age. The operator has rapidly carved a niche for itself in the online gambling world, standing out as a user-friendly, secure, and entertaining platform. This section encapsulates what makes GetSlots Casino a good choice for smartphone and tablet players.

Impressive Array of Features

  • Wide Selection of Games: With an extensive range of over 6,000 games across all gaming categories, players are spoilt for choice.
  • Same-Day Withdrawals: Withdrawals are processed within no more than 12 hours in most cases, with minimum payouts starting at $20 or the currency equivalent.
  • Engaging Tournaments: Customers can enroll in regular slot and table games tournaments where they have the opportunity to bag tasty cash prizes, additional bonuses, and free spins.

Bonus Offers and VIP Club

  • Varied Bonus Options: On top of its welcome package, GetSlots runs various ongoing promotions to reward returning customers.
  • Lucrative VIP Program: The VIP program offers additional incentives, making the gaming experience more rewarding for regular players.

Modern Design and High Levels of Security

  • Fresh Design: GetSlots strikes a balance between functionality and aesthetics as it stands out with a fresh and elegant design that does not take away from its user-friendliness.
  • SSL Encryption: Players are well-protected with standard encryptions that prevent hackers and other malicious individuals from gaining access to their sensitive data.

Top-Notch Customer Support

  • Expert Live Chat Assistance: The casino’s expertly trained chat assistants are at customers’ disposal at all times, including on national holidays and weekends.
  • On-Site Contact Form: A contact form is conveniently built into the web app, allowing customers to request assistance via email with a few quick taps of their touchscreens.

Available in 20+ Countries

  • The casino extends its reach to more than 20 countries, including major markets like Australia, Canada, New Zealand, and South Africa. On a side note, Canadians based in Ontario cannot register and play for real money at GetSlots.

GetSlots Casino, while not flawless, delivers a well-rounded mobile gambling experience. It excels in offering a variety of games, efficient banking, and robust customer support. The platform’s focus on user-friendliness and its commitment to security and fair play make it a good choice for both new and seasoned players. So, whether you’re looking to spin the reels, hit the tables, or partake in thrilling tournaments, GetSlots Casino is worth exploring on the go.

Try These Similar Mobile Casinos if You Liked the GetSlots App

For those who enjoy GetSlots Casino and are looking for similar online gambling platforms, there are numerous options available. Each casino offers its unique flair and appealing sign-up offers. Here’s a table outlining some alternatives, along with their distinctive welcome bonuses.

Note: *All welcome bonuses featured in the table above have distinct terms and conditions. We recommend you read them in advance as violations result in bonus confiscation and cancellation of the winnings.
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What to Consider When Choosing a Casino App

  • Promotional Offers: Each casino has unique signup bonuses and promotions. It’s important to evaluate these offers based on your preferences and gaming style.
  • Available Games: Make sure you explore the gaming libraries of the mobile casinos you are interested in beforehand to see whether they cater to your individual preferences.
  • Licensing and Regulation: Always check who regulates and licenses your mobile casinos of interest. We recommend you refrain from playing with unauthorized operators as doing so is associated with various risks, including delayed or denied withdrawals.
  • Customer Support Quality: It is advisable to test the speed and efficiency of the customer support with a few quick questions to ensure the quality of the service corresponds to your expectations. Choosing casinos with 24/7 chat support is preferable.
The mobile casinos featured in the table above offer similar experience and promotional incentives to GetSlots. Give them a test drive in demo mode to see which one satisfies your individual requirements and needs.

*Terms and Conditions apply. Always play responsibly and within your means.

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